Terms & Conditions Usage Exotot Platform

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User") and Exotot Entertainment ("Exotot", "we", "Platform"). This document governs all aspects of your use of the exotot platform, including the website at exotot.app, mobile app, and all related services .

By accessing, registering, or using any part of the exotot platform, you explicitly acknowledge that you have read, understood, and agreed to be fully bound by these Terms. This acceptance takes effect from the date you first access the platform, whether via web browser or mobile app.

These Terms should be read together with exotot's Privacy Policy and Responsible Gaming Policy, all of which form a complete agreement between you and our platform.

Use of the exotot platform is limited to individuals who meet all of the following eligibility requirements:

• At least 18 years old at the date of registration and throughout the period of platform use.
• Having full legal capacity to enter into binding agreements under the laws applicable to you.
• Not be listed as an individual excluded or prohibited from using gambling services by any relevant authority.
• Not act on behalf of any third party or unauthorized entity.
• Never had an account closed by exotot due to fraud, misconduct, or prior breach of these Terms.

Each user is only permitted to hold one (1) active account only on the exotot platform. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or payment methods — are strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, active email address, and a phone number registered in Malaysia. Exotot reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

• Your username and password must be kept confidential and must not be shared with any other party.
• You are fully responsible for all activities that occur under your account.
• The KYC verification process requires a valid copy of your identity card or passport and proof of current address.
• Failure to complete KYC verification within the specified period may result in your account being temporarily suspended.

Exotot supports a range of local payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and bank transfers. All transactions are conducted in Malaysian Ringgit (MYR) and processed through secure, verified payment channels.

For withdrawals, the following conditions apply:

• The minimum withdrawal per transaction is MYR 30 unless otherwise stated in the specific promotional terms.
• Your first withdrawal must be made to the same payment method used for your first deposit as a security measure.
• All withdrawal requests are subject to standard security checks and a completed KYC verification process.
• Withdrawal processing time is typically between 15 minutes and 24 hours, depending on your chosen payment method.
• Exotot does not charge any processing fees for standard withdrawals; however, your bank or e-wallet provider may apply their own charges.
• Bonus funds that have not met the wagering requirements are not eligible for withdrawal until those requirements are fulfilled.

Exotot offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and game-specific promotions. All bonuses are generally subject to the following conditions:

• Each bonus has a wagering requirement that must be fulfilled before a withdrawal is permitted. These requirements are clearly stated on the relevant promotions page.
• Each user is eligible to claim each type of bonus once only, unless otherwise stated.
• Bonuses cannot be combined with other promotions unless explicitly stated otherwise.
• Exotot reserves the right to modify, suspend, or cancel any promotion with reasonable notice.
• Bonus abuse — including the use of multiple accounts, arbitrage betting, or system manipulation — will result in cancellation of all bonuses and action taken against the account in question.

All betting and gaming activity on the exotot platform is subject to specific rules for each game category. Full rules for sports, live casino, bingo, slots, and e-sports are available in their respective sections within the platform.

In general, the following applies to all types of betting on exotot:

• All confirmed and accepted bets are final unless a proven technical error on the platform's part has occurred.
• In the event of a technical disruption or system failure, exotot reserves the right to void or adjust any affected bets.
• Bets placed using funds obtained unlawfully or through fraud will be voided without any refund.
• Exotot uses a certified, independently audited random number generator (RNG) for all casino games to ensure fairness.
• Odds and betting limits displayed are subject to change without prior notice and depend on current market conditions.

Users of the exotot platform are required to act with honesty, fairness, and respect toward all other parties using this platform. The following conduct is strictly prohibited:

• Using automated software, bots, or any technical means to gain an unfair advantage in games or betting.
• Colluding with other users to manipulate game outcomes or gain unfair advantages through deceptive means.
• Placing opposing bets across multiple accounts to exploit promotions or bonuses.
• Using unlawfully obtained or insider information to gain an advantage in sports betting or casino games.
• Conducting any form of money laundering or illegal financial activity through the exotot platform.
• Harassing, threatening, or defaming other users, exotot staff, or any party associated with the platform.

Exotot continuously invests in enterprise-grade security infrastructure, including 256-bit SSL encryption, two-factor authentication (2FA), and real-time account activity monitoring. However, security is a shared responsibility between the platform and its users.

• Your password must be unique, strong, and not used for any other service.
• You must not allow anyone else to access your account under any circumstances.
• Exotot will never request your password or sensitive information via email, live chat, or phone call. Any such communication is fraudulent.
• If you suspect your account has been accessed without authorization, contact our support team immediately.
• Exotot is not liable for losses arising from a user's own negligence in maintaining the security of their account.

Exotot respects the privacy of every user and is committed to protecting the personal information shared with us. All data is collected, processed, and stored in accordance with the exotot Privacy Policy, which can be found on the Privacy Policy us.

In summary, the data you provide to exotot — including personal information, financial information, and platform usage data — is used solely for the following purposes:

• User account management and verification (including KYC).
• Secure and accurate processing of financial transactions.
• Compliance with applicable legal and regulatory requirements.
• Improvement of user experience and platform services.
• Account-related communications, promotions, and platform updates (subject to your notification preferences).

Exotot does not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to prevent fraud.

Exotot believes that healthy entertainment can only exist when users play responsibly. Our platform provides a range of self-management tools to help users stay in control:

• Deposit Limit: Set daily, weekly, or monthly limits on your deposit amount.
• Loss Limit: Cap the amount you can lose within a given period.
• Session Time Limit: Set reminders or time limits for each gaming session.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 90 days.
• Self-Exclusion: Permanently close your account if you feel gambling has become a problem for you.

For more information and support resources, please visit the Responsible Gaming us.

Exotot reserves the right to suspend or close any user account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons that may lead to this action include:

• Violation of any part of these Terms and Conditions.
• Suspicion or evidence of fraud, bonus abuse, or money laundering.
• Failure to complete KYC verification within the specified period.
• Requests from legal or regulatory authorities.
• Self-exclusion requests submitted by the user.

In the event of an account closure not caused by fraud, any valid remaining balance will be refunded to the user via the original payment method once the review is complete. This process typically takes between 3 to 7 business days.

Exotot reserves the right to modify, add, or remove any part of these Terms at any time. Users will be notified of any significant changes via their registered email or a prominent notice on the platform at least 14 days before the effective date, unless the change is immediately required for legal or security reasons.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. We encourage all users to review this page periodically to stay informed of the latest applicable terms.

To the extent permitted by applicable law, exotot shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, including but not limited to loss of funds due to the user's own negligence, third-party service disruptions, or events beyond exotot's reasonable control.

Exotot's maximum aggregate liability to any user under any circumstances shall not exceed the total net deposits made by that user within the 30 days preceding the claim.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the exotot team is ready to assist you through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform.
• Email Response Time: Within 12 hours on business days, 24 hours on public holidays.

We are committed to addressing every enquiry seriously and providing clear, helpful responses. Your satisfaction and trust are our top priority.